Overview

Our Exchange policy lasts 2 days. If 2 days have passed since your purchase, we can’t offer you exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being exchange. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your exchange, we require a receipt or proof of purchase.

• Any item that is exchange more than 2 days after delivery

Gift points use roles

Gift points use only bying of Jewelery itoms in our store

Customer Cashback Points Policy

1. Customers will earn Cashback Points equal to 10% of the total purchase value on every eligible purchase made at our store.
2. Cashback Points are credited to the customer’s account after the purchase is successfully completed.
3. All Cashback Points earned during a calendar month can be redeemed only during the following month.
4. Customers may use their available Cashback Points on any eligible purchase during the redemption period.
5. Unused Cashback Points will automatically expire at the end of the following month and cannot be restored, transferred, or exchanged for cash.
6. Cashback Points are non-transferable and can only be used by the registered customer.
7. Cashback Points have no cash value and cannot be redeemed for cash.
8. The store reserves the right to modify, suspend, or terminate the Cashback Points Program or these terms and conditions at any time without prior notice.
9. By participating in this program, customers agree to abide by these Cashback Points Policy terms.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

Now not avelable shipping and returns service.

Need help?

Contact us at {email} for questions related to refunds and returns.